Epic Principle Trainer (Resolute HB/PB)
Raleigh, NC
Full Time
Experienced
Job Title: Epic Principle Trainer (Resolute HB/PB)
Location: Raleigh, NC
Location: Raleigh, NC
Client is seeking an experienced Epic certified Principle trainer in Resolute HB & PB to lead the development, delivery, and maintenance of role‑based training programs and training environments (MST) across our Epic ecosystem.
Required Epic Certifications (must be current at time of hire)
- Resolute Hospital Billing Curriculum Certification
- Resolute Professional Billing Curriculum Certification
- TED105 – Training Wheels Behind the Scenes Certification
- TED300 – Training Environment Build Certification
Curriculum & Content
- Design, develop, and maintain role‑based training content for Epic using Microsoft Office and other tools.
- Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation.
- Incorporate stakeholder feedback to continuously improve training programs and administration processes.
- Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance.
Training Environment (MST)
- Assist with building, refreshing, and testing MST training environments; validate workflows and roles.
- Provide environmental support, troubleshooting, and coordination with technical teams.
Delivery & Facilitation
- Co‑facilitate classroom instruction with other trainers; assist learners during hands‑on exercises.
- Prepare lessons, print materials, and set up rooms/environments prior to sessions.
- Present information clearly—both verbally and in writing—to diverse audiences.
- Follow up with trainees outside the classroom and offer additional support.
Educator & Mentor
- Serve as an expert educator to state staff.
- Train-the-trainer: credential and coach additional classroom trainers as needed.
- Teach technical topics to staff and end users when required.
Planning & Administration
- Manage application assignments by prioritizing work, creating schedules, and adhering to timelines.
- Support curriculum and training development for third‑party applications as needed.
Skill Matrix
- Epic Principal Trainer Experience Required 3 Years
- Active Epic certifications listed above (Resolute HB, Resolute PB, TED105, TED300). Required
- EHR/Health IT training experience Required 5 Years
- Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards Required
- Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications Required 3 Years
- Demonstrating flexibility with respect to required changes in training content and delivery methods Required
- Demonstrated ability to take ownership of work activities &ensure that they are completed accurately, efficiently, and timely Required
- Ability to learn new content and leverage that knowledge to develop strong training programs. Required
- Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges. Required 3 Years
- Experience performing job shadowing Required 3 Years
- Credentialed and/or experienced in developing the Epic training environments. Highly desired 3 Years
Benefits at IntelliBee
- Long-Term Stability: Join us on a multi-year opportunities with room to grow.
- Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
- Future Planning: Enroll in our 401(k) program and invest in your financial security.
- GC Assistance: We support immediate Green Card processing, if required.
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