ExecRecruitment

Senior Technology Training Specialist

Annapolis, MD
Contracted to Full Time
Experienced

SCOPE OF WORK

Responsible for the following:

  • Plan, develop, and deliver hands-on instructor led training for commercially available and proprietary software applications.
  • Plan and develop documentation, training videos, and instructional design modules for commercially available and proprietary software applications.
  • Communicate with the Contract Manager on project plans, status, and updates for each assignment.

SKILLS, EXPERIENCE, & CAPABILITIES

Following preferred skills, experience, and capabilities:

  • Experience with:
    • Developing and delivering in person Instructor Led training for commercially available and proprietary software.
    • Delivering customer training programs using adult learning principles to individuals and groups of users.
    • Using Technical applications to support training development such as Camtasia, Articulate 360, Vyond, etc.
    • Managing training projects from initiation through completion, ensuring timely delivery and quality outcomes.
  • Ability to:
    • Use methodologies to plan, track, and deliver high-quality technical training.
    • Develop technical documentation for commercially available and proprietary software (Quick Reference Cards, Quick Reference Guides, content for the web, etc.).
    • Develop video and interactive recorded training to support technical processes.
    • Coordinate multiple tasks, resources, and stakeholders effectively.
    • Organize and manage time effectively to handle concurrent training initiatives and deadlines.
  • Knowledge of:
    • Customer service standards when interacting with internal and external Subject Matter Experts.
    • Identification and troubleshooting of user-defined challenges and implementing appropriate solutions.
    • Microsoft Office applications including Teams, Co-Pilot, OneNote, and SharePoint.

Benefits at IntelliBee

  • Long-Term Stability: Join us on a multi-year opportunities with room to grow.
  • Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
  • Future Planning: Enroll in our 401(k) program and invest in your financial security.
  • GC Assistance: We support immediate Green Card processing, if required.
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Human Check*