Senior ServiceNow Analyst
Remote
Full Time
Experienced
Top/Must have skills:
- 7+ years of ServiceNow implementation experience with a strong focus on Risk, Security Operations, or GRC-related modules
- 5+ years of practitioner experience (e.g., Infrastructure Operations, Internal Controls/Audit, Security Operations, Asset Manager)
- Deep hands-on experience with ServiceNow SecOps and Risk solutions, such as:
- Security Incident Response
- Vulnerability Response
- Threat Intelligence
- Integrated Risk Management (IRM), including Risk Management, Policy and Compliance Management, Audit Management, Business Continuity Management (BCM), and Vendor Risk Management (Third-Party Risk)
- Security Operations Workspace
- Must have a CAD, CSA and 1 CIS cert (SecOps, Risk, IRM)
- All roles must have Experience with end-to-end ServiceNow technical solutions and come from a consulting background.
Projects they will be working on/ Day-to-day responsibilities:
- The TC’s may join calls with BPC's to give insights into what is feasible and what the solution might look like. Then they will go through the BPC's workflow and are responsible for implementing it, managing techs and timelines to complete the work.
- Be the technical expert in how to best support by configuring, using ServiceNow best practices focused on configuration vs. customization
- Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains.
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